Berkedai Protected

Your payment is protected

Berkedai Protected: your payment is only released to the seller after your order is delivered.

How it works

1

You pay

Your payment is collected securely by Berkedai at checkout.

2

We hold it

The seller doesn't receive your payment yet; Berkedai holds it while your order is on its way.

3

Your order is delivered

The courier confirms your order has arrived.

4

The seller is paid

Only then is the payment released to the seller.

Frequently asked

What if there's a problem with my order?

Payment release is paused while an order issue is open. Reach out to the seller, or contact support@berkedai.com and we'll help.